Google Play Data Compliance
Account & Data Deletion Policy
How to request permanent deletion of your Dataflee POS account and business data
Your Right to Data Erasure
In accordance with Google Play Developer Policies and global data privacy standards, Dataflee LLP provides simple, transparent methods for merchants to completely delete their account credentials, synced store records, and associated merchant profile information.
Method 1: Instant In-App Local Data Wipe
You can instantly erase all local transaction records, product inventories, and customer khata ledgers directly from your Android device:
- Open Dataflee POS on your Android device.
- Navigate to Settings → Privacy & Data Management.
- Tap Reset Master Data.
- Type
RESETto confirm permanent local database erasure.
Method 2: Permanent Cloud Account & Server Deletion Request
To delete your Firebase Authentication identity, merchant registry record, support tickets, and all cloud-synced backups:
Send an email request to our support team:
- To: support@dataflee.com or hello@dataflee.com
- Subject: Account Deletion Request - [Your Registered Email or Shop ID]
- Required Details: Registered email address and store name.
Verification & Turnaround: For security, we verify account ownership via a confirmation email before triggering permanent deletion. Once confirmed, all cloud data and Auth records are irreversibly purged within 7 business days.
Data Retention Summary
Deleted Permanently
- Firebase Auth User ID & Password
- Merchant Registry & Store Profile
- All Cloud-Synced Product & Sales Data
- Customer Khata records on Cloud
- Support notes & telemetry heartbeats
Retained for Compliance
- Payment transaction receipts (retained by payment processors / Google Play per financial & tax regulations)
- Security audit logs (anonymized IP / action timestamps)