Refund & Cancellation Policy
Offline billing in Dataflee POS is free. This policy covers the paid PRO plans.
1. Free plan and trial
The offline billing plan is free to use. Every new shop also starts with a 30-day trial that needs no payment details.
2. Refund eligibility
If you buy a paid plan and run into a technical problem we cannot resolve, you can ask for a full refund within 7 days of the purchase.
3. How to request a refund
Contact our support team on WhatsApp at +91 9747994266 or by email at support@dataflee.com, with your payment reference and the email address your shop is registered with.
4. Processing time
Approved refunds for purchases made on this website are returned to the original payment method through Razorpay within 5 to 7 business days. Purchases made through Google Play are refunded through Google Play.
5. Cancellations
You can cancel a paid plan at any time. Offline billing keeps working on your device after a paid plan ends.